Complaints

Draft, to be confirmed by the pharmacy. This text is a starting point and must be reviewed before launch.

Tell us first

Contact us on 0161 740 3438 or customercare@formanschemist.co.uk. We'll acknowledge your complaint within 3 working days.

How we respond

The superintendent pharmacist reviews every complaint and aims to give a full reply within 20 working days.

If you're not happy

For NHS services you can contact NHS England or the Parliamentary and Health Service Ombudsman. You can also raise concerns with the General Pharmaceutical Council.